Family Warranty

Lauren Field Updated by Lauren Field

Lalo Family Warranty 

We believe that good design is built to last. The Lalo Family Warranty helps us ensure that your products are protected and kept in excellent condition. To read more about the Family Warranty, read below.

If your Lalo product needs attention or if you have any questions about it, you can reach out to us at any time by email (, phone or text (+1 646-863-5225).

What does the Lalo Family Warranty cover?

Each of the following Lalo products is covered under our Family Warranty for 18 months after purchase: The Chair, The Booster, The Tower, The Play Table, The Play Chair, The Play Kitchen and The Play Gym/Tent. This applies to wooden legs, seats, trays, straps, cushion, mats and any hardware that are critical to the use and safety of your product.

Please note that the Lalo Family Warranty is non-transferable and cannot be extended to re-sold and secondhand items.

How do I submit a Lalo Family Warranty claim?

To submit a claim, please contact our Customer Experience Team by email / phone / text Once received, our team will be in touch shortly to help you out.

How did we do?

How to register your Lalo product